BevQ App User Guide: How to Order Alcohol Online in Kerala

The Kerala government introduced the BevQ mobile application to manage alcohol purchases in a more organized and socially distanced manner. The app allows users to book a virtual queue slot before visiting a liquor outlet, helping reduce crowding outside stores.

Here is a simple user guide explaining how the BevQ app works.

Step 1: Download the App

The first step is to download the BevQ application from the Google Play Store. Once installed, open the app and complete the basic registration process using your mobile number.

Step 2: Verify Your Mobile Number

After entering your phone number, you will receive an OTP (One-Time Password) for verification. Enter the OTP to confirm your account and proceed to the main dashboard of the app.

Step 3: Select the Nearest Outlet

The app allows users to choose the nearest liquor outlet based on location. You can browse the available stores and select the one that is most convenient for you.

Step 4: Book a Virtual Queue Slot

Instead of standing in long physical lines, the app provides a token system. Once you select an outlet, you can book a specific time slot to visit the store. This ensures limited customers are present at the same time.

Step 5: Visit the Store at Your Assigned Time

After booking a slot, the app generates a QR code or confirmation token. Show this token at the selected outlet during your scheduled time to purchase alcohol.

Important Guidelines

Users are advised to follow safety measures such as wearing masks, maintaining social distancing, and arriving only during their allotted time slot. Tokens are generally valid for a limited time period, so it is important to be punctual.

Benefits of the BevQ System

The introduction of the BevQ app helped streamline the alcohol purchasing process in Kerala. By regulating customer flow, the system reduced overcrowding and made the process more organized.

Digital queue management is becoming increasingly common in many sectors, and apps like BevQ demonstrate how technology can simplify public services while ensuring safety and efficiency.